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HP Recommended
HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV)
Microsoft Windows 11

I recently got a prebuilt hp gaming desktop and it just randomly turned off and won’t boot back up. The lights and fans turn on but nothing shows on my display

1 REPLY 1
HP Recommended

Not good

 

Please try the recommended troubleshooting

https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-tg01-2000a/2100367769/model/21004...

 

Check warranty https://support.hp.com/us-en/checkwarranty

if in warranty then

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

Post back if problem with troubleshooting and not in warranty

 


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