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HP Recommended
Microsoft Windows 10 (32-bit)

Hey guys, so I have an hp envy 750-114. I upgraded the chip to an i7 as the hp website said was ok but now my pc is not displaying anything. Also when I do a hard shut-off it only stays of for about 5 seconds. Any help would be appreciated.

2 REPLIES 2
HP Recommended

According to the CPU upgrade spec, the i5 and i7 are all "GT2" graphics while the i3 and slower are HD530 or earlier

 

Possibly you need the 2018 HD Intel drivers for windows 10x64  build 1803

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92178.exe

 

that above assumes you can run windows such as safe mode to allow driver install.

 

It is also possible that your have an early release motherboard and its bios does not support the i7 series.

Put the old CPU back in and boot into the bios

Make a note of the ROM ID of your bios and download the matching newer bios, if any, from here

https://support.hp.com/us-en/drivers/selfservice/hp-envy-750-100-desktop-pc-series/8499646/model/852...

(select windows 10 64 bit.  I assume you listed 32bit by mistake)

;pick one of the following after they show up

BeemerBiker_0-1664568063455.png

 

I looked at several of the bios release, the history, and it seems there were intel microcode changes made which  indicates newer CPUs

 

Be very careful to avoid getting heat sink compound on the motherboard pins.  A suction device such as used to unscrew small light bulbs can be dampened and use to lift the chip out of the socket.


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HP Recommended

hi

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.20 Rev.A15.2 MBMar 4, 2018

Updates the microcode for Intel processor security enhancement.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.

nothing else : security

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.19 Rev.A15.2 MBAug 15, 2017

Updated the Intel CPU microcode 0xBA for R0/S0 stepping processor.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.18 Rev.A15.2 MBOct 20, 2016

Fix and enhancements:

- Fixes issue where the PCI Express link fails to train (or retrain) when in Hybrid Graphics Mode.
- Improves security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.
 
 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.17 Rev.A17.8 MBAug 24, 2016

Fix and enhancements:

- Fixes issue where the DVD/BD title would not automatically play with PMP14 after inserting it into the ODD.
 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.16 Rev.A17.8 MBJul 19, 2016

 

Fix and enhancements:

- Fixes issue where the BIOS could be corrupted if the system idles for more than 14 hours
- Fixes issue where the system could be in recovery mode after updating BIOS.
- Adds support for Micron DDR3 P-die memory.
- Updates the Intel CPU microcode 0x84 for R0/S0 stepping processor.
- Updates the Intel ME firmware to v11.0.1.1001.
- Updates the HP Basic Diagnostics to v1.16.
- Updates the HP logo.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.
 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.12 Rev.A10.6 MB

Jan 5, 2016

 

Fix and enhancements:

- Fixed issue where all USB ports will still function in windows after disabling all USB ports and M.2 slots under
the BIOS Setup.
- Fixed issue where the WLAN device still shows in the device manager after disabling the M.2 Card Slot 1 under the BIOS Setup and restarting the system from windows.
- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode for R0/S0 stepping processor.
- Updated the Intel GOP to v9.0.1036.
- Updated the Intel VBIOS to v9.0.1030.
- Updated the Intel ME firmware to v11.0.0.1180.
- Improved security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.
 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47)

A0.10 Rev.A8.1 MBOct 2, 2015

 

Fix and enhancements:

- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode.
- Updated the Intel GOP to v9.0.1035.
- Updated the Intel VBIOS to v9.0.1028.
- Updated the Intel ME firmware to v11.0.0.1173.
- Supported the new chassis FAN control.
- Supported the WD 3TB HDD.
- Improved the POST time.
- Fixed the system can't enter S3, after the AC power remove.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.
 
  • Manufacturer name: Pegatron
  • HP/Compaq name: Odense
  • SSID: 2B47

 

  • TDP: Up to 65 W
  • Socket type: LGA 1151
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Integrated Graphics
    Intel Core i7-6700T (Skylake) 2.8 GHz Quad Core
    35 W
    Intel HD Graphics (GT2)
    Intel Core i7-6700 (Skylake) 3.4 GHz Quad Core
    65 W
    Intel HD Graphics (GT2)

     

     

 

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