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deo_north
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Power Button of my PC is not functioning from last 3 days

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HP 120 DESKTOP PC
Microsoft Windows 8.1 (64-bit)

Power Button of my PC is not functioning from last 3 days.

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Jeet_singh
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@deo_north,

 

Welcome to HP Support Forums!

 

I see from your post that you're having issues with the power button not working on your HP Desktop PC. No worries, I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

Have you checked if the power button is physically stuck?

 

In the meantime, let's try these steps here: 

 

Perform a Hard reset on the PC

 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

1. If Windows is open, click Start and then Shutdown.

If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

2. With the power off, disconnect the power cord from the back of the computer.

3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

4. Reconnect the power cord and turn on the power.

 

Next thing, I would suggest here is to perform the steps suggested in the support document for - HP PCs - No Power or No Boot Troubleshooting

 

Please follow the steps to remove the front panel and check if the power button is stuck inside the computer. 

 

If you have followed the steps suggested and still having the issue, I would suggest this could be a possible hardware failure and would recommend you contact our HP support team for further assistance. 

HP support can be reached on www.hp.com/contacthp

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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