cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
BillChas
New member
1 0 0 0
Message 1 of 2
191
Flag Post

Power LED Is Green but the Computer Will Not Start

‎08-11-2020 10:15 AM

HP Recommended
Product: Pavilion 510-p030
Operating System: Microsoft Windows 10 (64-bit)

Computer is a Pavilion 510-P030.  After powering down the PC, when attempting to restart, the power LED on back is green but pushing the power button has no effect. With the cover off, I noted that once the case fan jumped slightly like it was trying to start but that was all. I pulled the 2032 coin battery, it measured about 1.0 volt on a DVM. I replaced it with a new one at 3.0 volts. This did not improve anything. I saw something about pushing a CMOS reset button but I don't see one on the MB. 

 

Could this be a bad switch? 

 

There is apparently a document addressing this problem, but it is a dead link (c05206048).

 

I've got the feeling this is a minor problem but I need the PC operating ASAP or buy a new one.

1 REPLY 1
Highlighted
sandytechy20
HP Support Agent
HP Support Agent
24,124 24,012 1,326 1,408
Message 2 of 2
Flag Post

‎08-13-2020 05:50 PM

HP Recommended

@BillChas

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation