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Locked

‎10-12-2022 02:04 PM

HP Recommended
Product: HP Pavilion Desktop - 510-a010 (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

My spouse passed away yesterday and he has a power on password on his desktop...how do I get past it?

1 REPLY 1

‎10-12-2022 03:58 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community, i am sorry for your lost.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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