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- HP Community
- Desktops
- Desktop Boot and Lockup
- Power Supply problem with RAM slot (computer clicks on boot)

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02-01-2017 04:35 AM
I have figured out that the clicking sound that eminates from the computer when my PS is connected to the wall plug is due to a mother board power connection.
I recently upgraded this, z800 workstation with RAM, extra CPU, OS WIndows 2016 Server, solid state harddrives. and z800 2016 bios. I had all components tested and working while the physcial case was open. That is bios checks passed, all RAM OK, computer booted up and I was able to login into my OS.
Once I deemed everything was OK i decided to put back the plastic cover (for the RAM and CPUs) so that I could close the case. I believe in doing so the RAM slots got damaged in some way. Likely caused by the plastic cover adding some downward pressure on the RAM slots. So now the computer does not power up at all and has a constant clicking sound. I know the RAM slot is the culprit because when I disconnect the power connector that goes to the RAM slots (located bsides the big power supply) the clicking sound stops.
So my question is, has anyone encountered such a problem and resolved it without replacing the mother board?
Thanks.
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Accepted Solutions
02-03-2017 06:37 PM
Unless you can get by without using the "bad" RAM slot, then the answer is that you would have to replace the motherboard, as even if you could find a place that would repair a motherboard, the expense could very well be more than simply replacing the board.
I am a volunteer and I do not work for, nor represent, HP
02-03-2017 06:37 PM
Unless you can get by without using the "bad" RAM slot, then the answer is that you would have to replace the motherboard, as even if you could find a place that would repair a motherboard, the expense could very well be more than simply replacing the board.
I am a volunteer and I do not work for, nor represent, HP
02-04-2017 07:53 AM
Thanks for the response. I orderd a used mother board from eBay for $80 and I will be able to hopefully resolve this issue in a few days when it arrives.
The good thing is that the parts for this z800 server are rather cheap these days.