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Printer power button flashing and not working 

1 REPLY 1
HP Recommended

Hi @canordan78 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

A flashing power button on your printer usually indicates a hardware issue or a system error. 

 

Here are some troubleshooting steps you can try:

 

  1. Power Reset: Unplug the printer from the power source, wait for about 1-2 minutes, then plug it back in and turn it on.
     
  2. Check Power Connection: Ensure the power cord is securely connected to both the printer and a working wall outlet (avoid surge protectors).
     
  3. Inspect Ink Cartridges: Open the printer and check if the ink cartridges are properly installed and the cartridge door is closed.
     
  4. Firmware Update: If the issue persists, updating the printer firmware might help resolve system errors.
     
  5. Check for Paper Jams: Sometimes, a flashing power button can indicate a paper jam. Open the paper tray and remove any stuck paper.
     

Let me know if you need more details!

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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