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Locked

‎02-11-2025 08:47 AM

HP Recommended

Power Button is locked, held it down- it goes to check the video cable and video source- going to sleep.

Help- This is for the office and I'm in no way a computer technician.

Category:
1 REPLY 1

‎02-14-2025 12:40 PM

HP Recommended

Hi @FGM-2025,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Not to worry I'll do everything I can to help get this sorted for you.

 

I need some information to assist you better,

 

Please share your computer model or product number for further assistance.

Which version of Windows is installed on your computer, Windows 10 or 11?

 

Do you hear the fan noise or see any light blinking?

 

Do let me know the requested information so that I can assist you further.

 

Awaiting your response,

Thanks!

Hawks_Eye

I am an HP Employee.
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