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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Power button is not starting

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11-03-2025 07:20 AM
Hello PRINCIPALPSY ,
Thank you for reaching out. Regarding your query on Windows 10 Prodesk CPU is not starting that you’re experiencing.
Kindly review the instructions as below :
- Were there any hardware or software changes recently
- Share more details of the product like serial product numbers or complete model name
- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation
- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device -
HP PCs - Computer does not turn on, start, or boot
https://support.hp.com/th-en/document/ish_3974055-3873564-16
This will help us narrow down the cause and suggest the best fix
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"