Power button lockout and continuous monitor going to sleep off and on

[Codym1986]

I have a hp w2338h monitor that I'm using for a TV in my room. It was working fine until my cat knocked the monitor on the the floor and now it's stuck on the continuous of monitor going to sleep and the power button lock out. I've tried everything  everyone suggested to try. It's not working. Plz help me fix this. I always have to unplug it in the back and it becomes a pain to have to do that everytime and plug it back in. I cant unlock it. I dont have a tower or a keyboard  hooked  up or mouse.

[A_Gayathri]

Hi @Codym1986, 

Welcome to the HP Support Community

I understand you are facing an issue with your cat knocking the monitor on the floor Power button lockout and continuous monitor going to sleep off and on . Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support