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HP Recommended
Microsoft Windows 11

My desktop (HP Pavilion 23) power button isn’t working. There is no other way to turn it on. The keyboard and mouse that came with it is Bluetooth. How shall I turn on my computer now? 

1 REPLY 1
HP Recommended

Greetings @chelseabynoe 

 

Welcome to the HP Forum.

 

Many things can cause a power on failure:

 

1. A power button problem. Servicing may be required.

2. The external power brick. Try a different power brick.

3. A peripheral connected to the PC. Disconnect unnecessary peripherals.

4. An internal  component connected to the MB. Servicing may be required.

5. A MB problem unrelated to the power button. Servicing may be required.

 

Try above troubleshooting steps 2 and 3 but you may have to have HP service the PC if the PC is in warranty or have a local PC Tech take a look.

 

You could also try removing the internal Lithium-ion battery. See if you can start the PC now. 

 

The battery may be the issue. The battery may need to be replaced,

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.