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- Power on password lock!

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01-19-2019 02:07 PM
Product: 24-G237c
So I work at a pawn shop and an all-in-one pc came in that is locked but the lock is a power on password and i cant seem to find any answers on how to pass it so i can properly sell it can yall help out? It come on after turning on and a blue box appears that asks for a power on password gives me 3 tries then shows an * after the last attempt is made.
1 REPLY 1
01-20-2019 03:41 AM
Hi
https://support.hp.com/us-en/product/hp-24-g200-all-in-one-desktop-pc-series/13823546/model/16842083
Figure : Bali-U pins and jumper

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