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Locked

‎01-25-2021 04:27 PM

HP Recommended
Product: HP Z book 14u G4
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Z book.

I had set a power on password on it and have been using it without issues for last 3 years.

Suddenly the power on password is not recognised and I am unable to log in to the system.

I have not changed the password and it's not been used by anyone else than my husband and me.

I want to by pass the Power on password and be able to login.

 

Please help!

 

 

1 REPLY 1

‎01-25-2021 04:31 PM

HP Recommended

Hey @Mongushi 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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