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HP Recommended
Microsoft Windows 10 (64-bit)

We have a new HP Elitedesk which we purchased from Ebuyer. Having difficulty getting it to power up on its own via Bios. Have mad what we believe to be the correct changes on bios but it will not load. See there was a similar post on here  in 2018. Have tried making these changes but still does not work.

 

Appreciate any help or advice please

 

Many thanks

3 REPLIES 3
HP Recommended

@Adam1984 wrote:

We have a new HP Elitedesk which we purchased from Ebuyer. Having difficulty getting it to power up on its own via Bios. Have mad what we believe to be the correct changes on bios but it will not load. See there was a similar post on here  in 2018. Have tried making these changes but still does not work.

 

Appreciate any help or advice please

 

Many thanks


What is the product ID ?

What model Elitedesk 400, 600 800 g1 .. g6 ?

 

It is not clear what the problem is.  Did you update the bios and now it will not turn on?

If it is asking for a BIOS password then return it and get your money back.

Please post the URL that refers to the 2018 discussion you referenced.

Can you describe the problem better lor post of picture of the screen so I can see the problem.

 


I am a retired Principal Analyst, and a community volunteer.
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HP Recommended
URL which refers to the 2018 discussion:
 
Product ID:  00330-70000-00002-AAOEM 
 
Model:
T1A REFURBISHED HP EliteDesk 800 G1 SFF  
Desktop PC, Intel Core i5-4570 3.20GHz, 8GB
RAM, 128GB SSD, DVDRW, Intel HD,
Windows 10 Pro
 
- We have not updated the BIOS
- It is not asking for a BIOS password
 
- We can access BIOS and the settings seem to be the same as the other computers which we have, and these all load up ok.
 
- The problem is that it won't power on via BIOS, as I said we tried the changes which the above thread suggests but this hasn't worked for us.
 
We would appreciate your help in this matter.
 
Many thanks
 
Adam
HP Recommended

Thank you for posting that URL.  I have never used the scheduled power on feature and now that I understand I do remember previous complaints here  in the  HP community.

 

I will have to make a guess based on what I have googled both here and over at answers.mikcrosoft.com

I take it your BIOS has the following features that you have set and then rebooted and found they are still set correctly but not working as expected

 

My guess

1 Possibly some of the systems did not turn off.  They were either sleeping or hibernating.  This would account for why some system scheduled power on works and others do not.

 

2.  There is a known problem as discussed here where win10 version1803 does not resume scheduled tasks like it should but 1709 worked correctly before the update.  

 

You might ask over at answers.microsoft.com if the version of windows you are using has the same bug as discussed in that thread.

 

Another possibility is to consult a network expert (or script kiddie) and have all the PCs programed to accept network shutdown and wakeup messages 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

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