• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000a (3G5Y9AV)
Microsoft Windows 11

Even after powering on, the second NVMe drive will not connect. After another reboot it is always connected and works flawlessly.

1 REPLY 1
HP Recommended

Hi @rims2 

 

Welcome to the HP Forum.

 

The primary M.2 socket uses the CPU for data lanes. The second M.2 socket uses chipset PCIe data lanes.

 

Try removing and reseating the second M.2 drive.

 

Otherwise I would guess you either: have a chipset/M.2 socket problem or a M.2 drive problem.

 

You could update AMD chipset drivers to see if this helps. Check this Site for B550 chipset drivers.

 

If the chipset driver update does not work then I would also try the second M.2 drive in a different PC or try a different M.2 drive in the second M.2 slot on your MB to zero in on the problem.

 

You might check for a BIOS update. Your PC could have the Hana MB or the HanaOC MB. So I can't direct you to a BIOS update at this time.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.