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AndyDenis
Level 2
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Problem running Hardware Diagnostics UEFI

‎09-19-2020 02:59 AM

HP Recommended
Product: HP ProDesk 400 G3
Operating System: Microsoft Windows 10 (64-bit)

On startup HP Hardware Diagnostics UEFI reports an imminent disk failure, "hard disk 1 (301)".  Hardware Diagnostics then freezes on the screen entitled Select a language.  I have downloaded the most up-to-date version.  Still unable to run the diagnostic.  Windows disk checker reports no problems.  

Andy Denis
Emeritus Fellow, Economics Department
City, University of London, UK
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