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‎01-04-2023 06:18 AM

HP Recommended
Product: HP ProDesk 400 G5 Microtower PC

Hello,

I have a memory problem (3 long red beeps, 2 short white beeps)

Category:
4 REPLIES 4

‎01-04-2023 06:39 AM

HP Recommended

Hi:

 

Please see the troubleshooting steps at the link below for the 3 long, 2 short beeps.

 

HP Desktop PCs - Computer beeps or a light blinks during startup | HP® Customer Support

 

If you need the instructions for opening up the PC, they can be found at the link below:

 

Maintenance and Service Guide HP ProDesk 400 G5/G6 MT

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‎01-04-2023 06:44 AM

HP Recommended

the same problem, I could not access the bios, the PC does not turn on

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‎01-04-2023 06:54 AM

HP Recommended

If none of the troubleshooting steps resolved the problem and if the PC is still under warranty, I recommend that you contact HP for assistance.

 

Contacter HP | HP® Afrique

 

It's possible the motherboard has failed and needs to be replaced.

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‎01-04-2023 06:57 AM

HP Recommended

we have the same problem for 04 PC

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