-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- RAM Increase
Create an account on the HP Community to personalize your profile and ask a question
11-10-2023 07:41 AM
Hi:
Are you installing the right type of memory?
The specs indicate that PC's with the Xeon processors must use ECC memory and those with the Intel core processors use non-ECC memory.
11-16-2023 06:46 AM
I would check the memory you removed to see if it is ECC or non-ECC
The type of memory supported depends on the exact model i9 processor you have.
32 GB ECC memory chips:
SL Processor: Are processors formerly known as as Intel® Skylake that are sold under the model name Intel® Xeon® W2100 Family or Intel® Core™ i7X, Core™ i9-7900X/XE, and Core™ i9-9000X/XE family.
32 GB Non-ECC memory chips:
CL Processor: Are processors formerly known as Cascade Lake that are in model name Intel® Xeon® W-2200 family or
Intel® Core™ i9-10900X/XE family
It is confusing to read the specs.