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ermovick
Level 1
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Message 1 of 2
490
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Re: hp 24q254in Hard Disk Error Hard Disk 2 (3F2)

HP Recommended

I get the blue screen error (see attached photo) upon startup.  I do not see the "screw" you speak of in your illustration.  I never mess with the motherboard so could you be specific in your illustration (indicate the screw) IMG_2454.JPGabout what I am to do to resolve this issue?

1 REPLY 1
Fanordi
Level 12
996 995 108 255
Message 2 of 2
Flag Post
HP Recommended

Hello, please execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

For more information about HP Hardware Diagnostics please see this: 
https://support.hp.com/us-en/document/c03467259

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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