Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Re: system restore and Recovery

HP Recommended

I'm  stuck.

Been in the hospital and home now and logged into the computer for the 1st time a couple days ago and it said it was doing system updates.    Now I'm frozen with a blue screen. I've tried everything F2's system checks out...F11's...tried tge F8 but haven't got into anything with the F8.

  I can't get into anything at all how do I fix this when I can't access my desktop? Sorry to bug on Christmas Eve but I'm desperate for help I cannot finish my project for christmas  and this is the last thing I need. Sent from my android.

Level 16
Level 16
30,925 30,832 2,818 6,793
Message 2 of 2
Flag Post
HP Recommended


The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation