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‎12-03-2021 03:35 PM

HP Recommended
Product: OMEN PC - 870-224
Operating System: Microsoft Windows 10 (64-bit)

Trying to restore computer to factory default.  Built in  Recovery Manager starts and progresses mid way thru the software installation, then stops as incomplete.  The error log refers to MacAfee.  Retry doesn't do any better.  Where can I go from here to get Windows 10 Home reinstalled?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2021 04:56 AM

HP Recommended

Hello
try an installation with a microsoft media
you can recover the drivers and some software from the support page, then

https://www.microsoft.com/fr-fr/software-download/windows10

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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1 REPLY 1

‎12-04-2021 04:56 AM

HP Recommended

Hello
try an installation with a microsoft media
you can recover the drivers and some software from the support page, then

https://www.microsoft.com/fr-fr/software-download/windows10

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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