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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Desktop Boot and Lockup
- Recovery Manager fails during software install

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12-03-2021 03:35 PM
Trying to restore computer to factory default. Built in Recovery Manager starts and progresses mid way thru the software installation, then stops as incomplete. The error log refers to MacAfee. Retry doesn't do any better. Where can I go from here to get Windows 10 Home reinstalled?
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Accepted Solutions
12-04-2021 04:56 AM
Hello
try an installation with a microsoft media
you can recover the drivers and some software from the support page, then
https://www.microsoft.com/fr-fr/software-download/windows10
https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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12-04-2021 04:56 AM
Hello
try an installation with a microsoft media
you can recover the drivers and some software from the support page, then
https://www.microsoft.com/fr-fr/software-download/windows10
https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------