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‎08-20-2020 08:44 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Every time I start my pc I get a light blue screen saying “Recovery your pc device needs to be repaired” and every time I press f1 to enter recovery I get a error because I don’t have the disc for it. 

please help

1 REPLY 1

‎08-24-2020 01:19 PM

HP Recommended

@Willie71 

We need the detailed model number of the PC to provide assistance.

 

Did this PC come with Win10 already installed, or did you upgrade it from an older OS?

 

Also, how old is the PC?

 

We can proceed when you provide the information.
Thanks



I am a volunteer and I do not work for, nor represent, HP
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