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HP Recommended
Envy 700-230qe
Microsoft Windows 10 (64-bit)

My boot drive will no longer start/spin up. I would like to replace the drive and use my existing Windows 10 and MS Office licenses/product keys but I never wrote them down. Is there a way to do this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You will be able to reinstall W10 for free as follows...

 

Make the bootable W10 installation media with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

Boot from the media.  You will be asked to select what version of W10 you want to install.

 

Select W10 Home.

 

Then a short time later, you will be asked to enter a product key.

 

Select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

If your MS office key is not registered in your Microsoft account, you won't be able to reinstall Office and activate it without a product key.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You will be able to reinstall W10 for free as follows...

 

Make the bootable W10 installation media with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

Boot from the media.  You will be asked to select what version of W10 you want to install.

 

Select W10 Home.

 

Then a short time later, you will be asked to enter a product key.

 

Select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

If your MS office key is not registered in your Microsoft account, you won't be able to reinstall Office and activate it without a product key.

HP Recommended

Thanks.  That was very helpful

HP Recommended

You're very welcome.

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