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- Required Microsoft Update Corrupted my BIOS

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11-15-2024 04:13 PM
Microsoft pushed a required update to my (fairly new and slightly expired warranty) HP Envy 2 days ago at 12:04 pm, 11/13/24 upon shutting down.
When I returned to my office an hour later—Inhad a 3f0 error and corrupted BIOS warning.
I have tried all the steps in the HP Support page, the knowledge forums, the error page shown on PC screen to no avail.
What I did find online via HP:
the BIOS for this computer, AMI f20, has severe issues and breaches. A known issue was identified 10 months ago.
Ethically speaking—who should fix my computer?
I am required by Windows to do certain updates, HP has identified conflicts with this BIOS, yet I have the aggravation and expense of fixing this problem.
Please advise on next steps to resolve this.
11-16-2024 03:59 PM - edited 11-16-2024 04:01 PM
Can you download the previous version of the UFEI BIOS file to a USB stick using a different computer and then try to re-flash the BIOS? I've found that it's not Microsoft pushing these BIOS updates, but instead HP alongside the MS updates. I've now taken to examining what updates show up on Update Tuesday in the Windows update window and I block the HP ones from being done at the same time as the Microsoft ones until I can examine what they are and IF I even want them. BIOS updates are serious affairs and I think HP is being pretty liassez faire about running them along with Microsoft Updates. No other updates or operations should be occurring when a BIOS update is being performed, period. The safest way to flash a BIOS is before Windows even loads using a BIOS utility. I believe HP has such a utility in their HP Support site. If your system has a known bad new BIOS, I'd stick with an older BIOS until HP fixes the files. Google is your friend. Block all updates having to do with the newer BIOS until that eventuality. After the warranty period is over in a year, I'm going to reinstall Windows clean, with no HP software at all. On my system, I have the notorious i7-9xxx Intel hot running cores issue and so far, HP hasn't seen fit to update the BIOS to fix the issue. If they do put out a BIOS update, I'm going to be very careful how it's installed or whether I even want it because from what I've read, the newer BIOS can cook the processor even faster.
I have a z29 workstation that has 2 video cards, the built-in Intel one on the motherboard and an add-on Nvidia one. I installed MSI Afterburner to control the fans on the Nvidia card. During one update, HP must've tried to install a video driver and some update to Wolf Security. Well, it borked my system thoroughly all because I didn't look at what the updates were beforehand and MSI should've not been running when there's a video driver update. So consequently things were corrupted and I could not get a display on my monitor to even go into Windows troubleshooting. What I finally had to do was physically remove the Nvidia card from the computer, then reboot. THEN I got a screen with Windows troubleshooting. After restoring to a previous restore point (fortunately I had one), I was then able to block the HP video driver update, reinstall the Nvidia Card and I went straight to Nvidia for the driver and performed a clean install. All driver updates are now blocked in MS Updates and I check in HP Support for new hardware updates.
After all that BS, everything worked, with the exception of Wolf Security. It could no longer download the required files to check for viruses and it constantly threw errors. At that point, after reading about HP Wolf Security having difficulties repairing this problem AND the fact that 2 different anti-virus programs should NOT be running at the same time since they can interfere with one anther, I decided to uninstall Wolf Security and stick with Windows Defender. I had no intention of paying the yearly subscription fee after a year anyway, so it was an easy decision. For malware, I typically use MalwareBytes.