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HP Recommended
HP All-in-One - 20-c023w (ENERGY STAR)
Microsoft Windows 11

I can’t log into my hp-all-in-one desktop because I can’t get past the power on password. I was sure I set it but the password I’m using won’t work. Furthermore I believe I erased some network drivers on accident and it won’t connect to the internet. But first things first, I need to get past the power on password.

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.