Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

Resolve a message when you open your computer system board ct number

HP Recommended
HP Notebook - 15-ac132ne (ENERGY STAR)
Microsoft Windows 10 (64-bit)

56970882_2650391231644884_6395335346036408320_n.jpg [edit]

4,444 4,348 250 491
Message 2 of 3
Flag Post
HP Recommended



 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티

Thank you for your understanding

I work on behalf of HP
0 Kudos
HP Support Agent
HP Support Agent
22,837 22,796 1,024 1,059
Message 3 of 3
Flag Post
HP Recommended

Thank you for posting on the HP Support Community.


This message indicates its a system board related issue (motherboard needs to be re-tattoo) To fix this error, ship the unit in for physical diagnosis, Contact our Support and our Support Engineers should be able to check the available service options for your laptop. HP Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation