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‎01-27-2021 10:49 AM - last edited on ‎01-27-2021 11:16 AM by Retired

HP Recommended
Product: HP Pav 570-p040nl DT PC ITL
Operating System: Microsoft Windows 10 (64-bit)

Numero prodotto: 1NG13EA#ABZ

Numero di serie: [personal info removed]

Versione: 1.1720.1.4\1.1720.1.4

Probemi:  Ripristino incompleto  (Recovery Manager)

1 REPLY 1

‎01-27-2021 11:34 AM

HP Recommended

Hi:

 

See if your PC is supported by the HP cloud recovery tool.

 

With this tool you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

If your PC is not working, you will need to have access to another Windows PC that is running W7 64 bit or newer.

 

Here is an info link for how to use that utility...

 

PC consumer HP - Utilizzo di HP Cloud Recovery Tool (Windows 10, 7) | Assistenza clienti HP®

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