SMART Hard Drive Test Failure

[Martin_T]

Hello, 
After doing a Windows Update (I don't remember which version it was) I get a blue screen on booting that informs me the SMART Disk encountered an error. 

After running the SMART Disk diagnosis I get the following error code : GK5BKW-8HAAT6-X87T61-60EH03

Product ID is P1H19EA#ABF

Thanks for taking time to help me,

Martin (France)

[resistencia · Accepted solution]

Dear @Martin_T ,

 301 error, the SMART is damaged in the equipment and the disk should be replaced.

I recommend you to backup your data as soon as possible.

Failure Information

Failure ID Tag Test Date Failure Code Device Includes Error Message

GK5BKW-8HAAT6-X87T61-60EH03

12/24/21

301

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

[TheOldMan]

That SMART warning usually means the hard drive has failed or is about to fail.  You are already getting blue screens, so most likely the drive has failed and needs to be replaced.  The Spec page indicates the hard drive to be a 1TB SATA drive, so either get a 1TB SATA drive or a SSD SATA drive.  Relatively inexpensive or either one.  The SSD will greatly speed up that older hardware.

To install Windows 10, you will need the media.

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.