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- HP Community
- Desktops
- Desktop Boot and Lockup
- (SOLVED) For everyone who is having black screen after login...

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09-19-2017 02:16 AM
> this issue just started for me the other day.
Microsoft schedules to release its updates on the 2nd Tuesday of the month, thus avoiding:
* Mondays that are statutory holidays (Presidents Day, Easter Monday, et cetera),
* Mondays (where System Administrators are attending to events that happened over the weekend, when they were not working);
* first week of the month (when many System Administrators are generating "month-end" reports).
So, updates were released on Tuesday, September 12, at 10 AM Pacific.
Your computer "called home" and found those updates on "the other day".
09-19-2017 04:47 AM
Well, there you go:
http://www.theregister.co.uk/2017/09/19/black_screen_after_windows_update_microsoft_says_blame_hp/
MS bulletin that was just published:
09-19-2017 05:32 AM
The related article from MS seems to suggest this was part of the OEM image that came with the computer from the factory. So, I suppose you could hit this again if you were to do a complete system restore.
That said, it also sounds like MS is going to try to incorporate a patch that ensures that Win10 doesn't stumble with this again.
Putting it all together, my affected machine is now running perfectly as it seems, is yours. That's seems a good start for today!
Best wishes, --jr
09-19-2017 08:04 AM
@krzemien wrote:Well, there you go:
http://www.theregister.co.uk/2017/09/19/black_screen_after_windows_update_microsoft_says_blame_hp/
MS bulletin that was just published:
https://support.microsoft.com/en-us/help/4043345
Has Microsoft since take down the webpage? It doesn't open for me.
09-19-2017 09:46 AM
@krzemien wrote:Well, there you go:
http://www.theregister.co.uk/2017/09/19/black_screen_after_windows_update_microsoft_says_blame_hp/
MS bulletin that was just published:
https://support.microsoft.com/en-us/help/4043345
Yes, that's what the latest HP patch did it deleted some registry keys. in fact, if I check my registry now all the sub-registry keys like
- Microsoft.NET.Native.Framework.
- Microsoft.NET.Native.Runtime.
- Microsoft.VCLibs.
are gone.