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HP Recommended

20230101_120505.jpgHi there,

I bought a HP SSD EX900 M.2 with 1 TB via internet a year ago...now the BIOS doesnßt recognize the SSD on every boot, so I put in the old and smaller original SSD from my OMEN PC and this works now stable. This means to me that there is a problem with the bigger SSD. I am trying to find a repair center in Lisbon, Portugal but without success. HP website always wants the part number which is then NOT recognized....very strange!

 

Any ideas how to find support for this?

 

Thanks!

Benjamin

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