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HP Recommended
HP Desktop - 260-a116nl
Microsoft Windows 10 (64-bit)
 I'am trying to replace the internal HDD with Crucial MX500 SSD (which I am used to do).
I have successfully cloned the disk. The problem is that as I connect the SSD drive to SATA the BIOS menu gets stuck
on the first page (before the various choice menus). Just unplug the SATA signal cable and the BIOS menu unlocks.
I have tried all the boot combinations.Seems specific PC/BIOS problem. Any idea? Thanks
6 REPLIES 6
HP Recommended

@MassimoM1 -- I find it surprising that a SSD manufactured by a big-name company -- CRUCIAL -- is not compatible with your HP motherboard, when it is the ONLY HDD/SSD connected.

 

Can you try a different brand of SSD ?  Just disconnect the HDD's cables, and connect the SSD.

Initially, you don't need to install anything to it. If your motherboard powers-on, and does not "lock-up", that is a good sign that you can install Windows onto it -- or "clone" from your current HDD onto this SSD.

 

 

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Thanks for the answer. I'm surprised too as I've long experience (30+ unfortunately...) with PC as electronic engineer.

The bottom line is that if I just connect to SATA another SATA HDD (mechanical) or other brand (i.e. SanDisk) even without any OS installed the BIOS works! And cannot be a falied Crucial SSD as I can "see" it and write on it. There is something related to compatibility or so. The other strange is that using Acronix for Crucial to clone was working until the end but at the beginning it said "Unable to lock the disk. Boot your computer from a Linux-based bootable media and try again". No reply on this from Acroinix. Seems somethign related to locked C: that happen with Windows OEM installation. No idea...

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hi

"even without any OS installed the BIOS works! And cannot be a falied Crucial SSD as I can "see" it and write on it

So you tried, with the crucial, also without a system?
you say you can write and see the ssd, you manage to start the computer with the ssd connected, as a second drive, only, or you can finally start under windows?

 

"The other strange is that using Acronix for Crucial to clone was working until the end but at the beginning it said "Unable to lock the disk. Boot your computer from a Linux-based bootable media and try again". No reply on this from Acroinix. Seems somethign related to locked C: that happen with Windows OEM installation. No idea..."
I installed an mx500 ssd sata, on my old computer from 2013 hp and no such problem

 

have you been able to test it with another computer?

 

 

 

 

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HP Recommended

@MassimoM1 -- at the beginning, it said "Unable to lock the disk ..."

 

After I installed the Acronis software, one option within that software is to create a "bootable" image, either onto an empty USB memory-stick, or to burn the ISO image to DVD-recordable media.

 

Then, booting from the media, I had no problems "cloning" from the mechanical disk-drive to an SSD.

 

I doubt that connecting the SSD to a different computer, as the only HDD/SDD will give any useful information -- that other computer probably will easily recognize the Crucial SSD.  So, "finger-point" back to a "quirk" within the HP motherboard.

 

Although I generally recommend to NOT try any "BIOS Update" -- because there are too many threads on this discussion forum like "BIOS Update turned my motherboard into a brick" -- maybe, HP has issued a BIOS Update to fully support the CRUCIAL SSD ???

 

 

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"I doubt that connecting the SSD to a different computer, as the only HDD/SDD will give any useful information -- that other computer probably will easily recognize the Crucial SSD. So, "finger-point" back to a "quirk" within the HP motherboard."

 

That's the purpose of the test
since as I said, I made a copy of the HDD, to the SSD with an HP computer
You have to check if possible, if this ssd works with another computer, not as a second drive, but as a boot drive!

A problem with the SSD is just one of many possibilities.
The SSD, works as I expect it too, so yes the motherboard may not accept this model

and sorry, I had answered  02-01-2022 01:24 PM because no answer for a while after the last message 02-01-2022 10:55 AM , and it seems to be a dead end!

[edit]

https://www.youtube.com/watch?v=Ra7OUYkR_Xs

It doesn't show the bios, but it seems to work fine with a crucial ssd here, right?

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HP Recommended

Just to close the loop and maybe helping someone else I just replaced the Crucial SSD with SanDisk model SDSSDH3 with 500GB capacity and cloning with same software already used and everything went perfectly since beginning (booting etc). Seems clear to me that my original thought was right that there is a (compatibility?) problem of the Crucial SSD...

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