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‎06-30-2025 06:44 AM

HP Recommended
Product: HP PRODESK 400 G7 MICROTOWER PC
Operating System: Microsoft Windows 10 (64-bit)

THE SYSTEM IS SHOWING "SYSTEM LOCKED - AUTHENTICATIO FAILED". I NEED THE SMC.bin FILE OR OFFICIAL METHIOD TO UNLOCK THE BIOS/POWER-ON PASSWORD. SERIAL NO: XXXX40BKW

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1 REPLY 1

‎07-01-2025 12:07 PM

HP Recommended

HP does not allow any forum postings related to password removal/resets you will need to contact your regional HP office or for the usa at the bottom of  this webpage on the left side is a "CONTACT US" link you can click on to reach a HP rep be prepared to give the systems model/ser and if possible have the purchase receipt to see if HP will provide help

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