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Slickisu26
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Message 1 of 2
141
Flag Post

Screen stays in sleep mode

HP Recommended
HP w2207h
Other

My boyfriend's ex put his computer in some type of perminet sleep mode and its constantly locking out to where i cant evan rebut it. We would really appreciate any type of answers or help we could get please help

16156068691503419909382686962714.jpg

thatnkyou for taking the time to read have a great day .

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Hibb1
Level 6
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Message 2 of 2
Flag Post
HP Recommended

@Slickisu26 

HP w2207h is a monitor, not a HP PC. Do you have a HP PC too?

If so you could do a full wipe & re-install. If you do have a HP PC, but don't have any recovery media, you can try to download it for your model here:

https://support.hp.com/au-en/document/c06162205

 

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