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- HP Community
- Desktops
- Desktop Boot and Lockup
- Secure boot don't stay enabled

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02-04-2023 03:28 PM
Hello. First thing I'm sorry if this topic is not good I don't know what is it for my problem. I want to install Windows 11 and I activated TPM 2.0 and Secure Boot enabled. But when I restart my computer and I checked (with System Information) the Secure Boot is disabled. I try for many times to enabled but everytime is disabled when I restart computer. What can I do to stay enabled? Thank you!
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Accepted Solutions
02-04-2023 07:55 PM - edited 02-04-2023 08:00 PM
You need to clear tpm, reboot go in to bios and clear the keys
Not sure about the order whether the bios keys are cleared first or the TPM
I think tpm first. run "tpm.msc" from the windows 11 or 10 search bar
If the above does not work then type msinfo32.exe from the search bar, select "run as administrator" and then look down at the bottom for the phrase "device encryption support" and copy and paste what it says here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-04-2023 07:55 PM - edited 02-04-2023 08:00 PM
You need to clear tpm, reboot go in to bios and clear the keys
Not sure about the order whether the bios keys are cleared first or the TPM
I think tpm first. run "tpm.msc" from the windows 11 or 10 search bar
If the above does not work then type msinfo32.exe from the search bar, select "run as administrator" and then look down at the bottom for the phrase "device encryption support" and copy and paste what it says here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it