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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Set resolution too high, getting 'unsupported mode' error. D...

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07-07-2020 09:37 PM
I was cleaning out old PC (physical cleaning) and when I hooked it back up the resolution was set to 800x600. When I changed this my monitor, a tv, went to unsupported mode. I have checked a PC monitor and another tv, all get same error. I can to a system restore, and don't know how to boot to safe mode.
07-10-2020 12:05 PM
@Tat_Daddy Welcome to HP Community!
I understand that you would like to know how to boot with safe mode.
Entering Safe Mode at startup
Use the following steps to start Windows 7 in Safe Mode when the computer is off:
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Turn on the computer and immediately begin pressing the F8 key repeatedly.
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From the Windows Advanced Options Menu, use the arrow keys to select Safe Mode, and press ENTER.
The computer will automatically exit Safe Mode when it is shut down.
Entering Safe Mode from Windows 7
Use the following steps to start Windows in Safe Mode from the Windows desktop:
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Click Start
, and type msconfig into the Search box. Click msconfig.
If prompted, type the Administrator password or provide confirmation.
Figure : Opening the System Configuration tool
The System Configuration tool displays.
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Click the Boot tab.
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Under Boot options, click Safe boot and select Minimal.
Figure : Boot tab of the System Configuration tool
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Click Apply, and then click OK.
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When prompted, click Restart.
Figure : Restart the computer
The computer starts in Safe Mode.
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When you have finished troubleshooting, exit Safe Mode by opening the System Configuration tool again. On the General tab of the System Configuration window, select Normal startup and click OK.
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