Create an account on the HP Community to personalize your profile and ask a question
01-14-2022 11:50 AM - edited 01-14-2022 11:52 AM
The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
The procedure for replacing the hard disk drive can be found in the HP manual below.
In case of need, don't hesitate to contact us.
Didn't find what you were looking for? Ask the community