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HP Recommended
Microsoft Windows 10 (64-bit)

I have an HP Pavilion laptop and recently noticed that it is taking a very long time to boot up. It used to take just a few minutes, but now it can take upwards of 20 minutes for the login screen to appear. I have tried running a virus scan and optimizing the startup programs, but the issue persists. Is there something else I can try to speed up the boot process or is this a sign of a larger issue with the system?

1 REPLY 1
HP Recommended

That issue could be a malware infection or a failing hard drive.  If at all possible run the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

Perhaps you can find out if the hard drive is on its last before it actually fails.

It would also be most helpful to post the complete model number for accurate help.


I'm not an HP employee.
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