cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
131
Flag Post
HP Recommended

Smart Hard Disk Error

HP 19-2113w All-in-One Desktop PC (ENERGY STAR)

Sudden error message

1720-SMART HARD DRIVE detects imminent failure.

Failing drive: SATAO

Failing Attribute: # 07.

1 REPLY 1
Highlighted
Level 12
Level 12
6,006 5,992 565 1,264
Message 2 of 2
86
Flag Post
HP Recommended

Smart Hard Disk Error

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You should back up data ASAP and replace the failing HDD.

 

You will have to reinstall the operating system (OS) and all additional software unless you make OS disk images. OS disk images require boot recovery media to restore the recovery image to the new HDD or SSD.

 

Regards

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation