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HP Recommended

Smart Hard Disk Error

‎01-14-2020 04:31 PM

Product: HP 19-2113w All-in-One Desktop PC (ENERGY STAR)

Sudden error message

1720-SMART HARD DRIVE detects imminent failure.

Failing drive: SATAO

Failing Attribute: # 07.

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HP Recommended

Smart Hard Disk Error

‎01-15-2020 03:25 PM

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You should back up data ASAP and replace the failing HDD.

 

You will have to reinstall the operating system (OS) and all additional software unless you make OS disk images. OS disk images require boot recovery media to restore the recovery image to the new HDD or SSD.

 

Regards

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