-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
9
0
0
HP Recommended
38,402
8,264
3,267
HP Recommended
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
You mention the drive has been "installed" -- but you failed to describe WHAT you did to "install" it.
If you just put a blank drive into a PC, it will not boot from it because the boot loader partition and associated files have not been properly loaded onto it.
Also, if you just copy the OS from your old drive to this SSD, that also will not work because copying the OS does not properly loade the boot files.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community