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05-24-2022 01:49 PM - edited 05-24-2022 01:50 PM
Product: OMEN 25L Desktop - GT12-0048na
Operating System: Microsoft Windows 11
I have an OMEN 25L, it was accidentally switched off at the wall while still running. When I turned the computer back on, the display wouldn't load, I could still access options for the monitor but there was no image. I then turned the computer off from the power button, and upon turning it back on I have been met with this: I don't have whatever USB device it wants me to insert, and when I select the only option it just tells me I don't have it, then shuts down after a few attempts. Please help, thank you
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