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Locked

‎12-09-2021 04:21 PM

HP Recommended
Product: Hp Stream Laptop
Operating System: Microsoft Windows Vista

My laptop has asked me twice to update my password to open the computer. I kept those passwords simple so I can remember them but I got tired of updating them so I went to the settings and clicked something that said never ask for the password. Well now when I turn the computer on, HP is the user and it's asking for a password. I tried my two previous passwords but aren't able to log in. Is this common? What can I do to gain access into my computer?

Category:
1 REPLY 1

‎12-09-2021 04:25 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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