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Naba-kandel
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Message 1 of 2
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Start up went to Fixing C and took too long time and Hung up with HP logo

HP Recommended
HP Pavilion All-in-One - 24-r014

When Power on, Display  went to Fixing C stage and took took too long to finish all stages 1 and 2 , Then went to screen only Hp Logo showed up. Can you any one help me ?

 Thanks in advance,

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WAWood
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Message 2 of 2
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@Naba-kandel 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

That error message indicates that the file system on the C drive has become corrupted and Windows is trying to fix it -- which most often fails -- because the most common cause of that is a failing drive, which Windows can not fix.

 

So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.



I am a volunteer and I do not work for, nor represent, HP
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