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Hp laptop 15_da1999na

My laptop suddenly stop not startup said there is no boot, ihave insurance and I have anti-virus 

1 REPLY 1
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@Amjadhammour 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
A virus is not going to stop your PC from starting up -- so having an antivirus is of no help in this situation.

 

Also, what do you mean by having "insurance"?  If you're saying the PC is under warranty, then say that.



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