• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-21-2019 11:08 AM

HP Recommended
Product: DESKTOP-M6PBR88
Operating System: Microsoft Windows 10 (64-bit)

As soon as the bios loads up on this relatively new desktop, a red circle appears, it looks like an aiming sight, on the computer.  It remains through load up, the sign in screen and overlays every program, even the mouse cursor.  I have no idea how to came to be and I am worried that it is a virus infecting the bios.  Help.

1 REPLY 1

‎09-21-2019 03:56 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Have been messing with PCs since the mid 1980s. Never saw this one before.

 

You see a perfectly formed, red circle from the POST to a successful operating system startup. You then see a circle in everything you do within Windows. Is this circle fixed at one point on your display or does it move around?

 

Contact HP (Link) if you are in warranty.

 

Have a local PC tech take a look.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.