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‎11-18-2021 05:50 PM

HP Recommended
Product: Omen 30L
Operating System: Microsoft Windows 11

When turning on computer it immediately restarts and it just keeps restarting.

Category:
1 REPLY 1

‎11-18-2021 06:09 PM

HP Recommended

Hi,

 

Tough to say what is happening without more information.

 

Could be a W11 problem or a hardware problem. Any screen info before the PC restarts?

 

I would start hardware troubleshooting by running HP Diagnostics. Tap "ESC" at startup. Select "F2". Run system tests.

 

Did you update to W11? If yes, do you have a W10 backup you could restore to see what happens?

 

Regards

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