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11-03-2021 01:45 AM
Hello! Pardon my English, it is not my first language.
I decided to manually upgrade my laptop to a newer version, since I was stuck with 1903 for quite a while due to automatic updates in Settings spewing out 0x80070005's on me for a year and getting tired of it. Downloaded the Update Assistant and downloaded the update, and it restarted. It went past the typically annoying Windows Update screen, but when it restarted again, it didn't get past the HP logo boot screen at all. No loading circle, just the HP bootscreen without the circle. Hardware works fine as far as I'm concerned, but it is stuck in the boot sequence for half an hour now as of the time of writing. I did have a hunch that it might be because I was so far back on updates, but as of now I'm a little skeptical about touching it since it might make the system unstable.
Getting a little desperate now, haha. Thanks in advance.
11-03-2021 03:38 AM
Download the "Media Creation Tool"
and prepare a new installation on a USB-Stick.
Every month you have an update! That is a rule! No exception!
11-03-2021 09:04 AM
Any install media you create from the MS tool will NOT contain the HP drivers needed for your hardware; instead, it will contain only the generic drivers that MS provides.
While those might work OK, a better first approach would be to see if you can use the HP Cloud Recovery tool to create HP Recovery Media for your PC using a 32GB USB stick:
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
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