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- HP Community
- Desktops
- Desktop Boot and Lockup
- Stuck on the logo of Omen

Create an account on the HP Community to personalize your profile and ask a question
03-04-2019 07:53 AM - edited 03-04-2019 08:29 AM
@Drexze Has this always been the same, or is it something that has started recently?
If it's a recent development, I suggest you create a new (Microsoft online) user account and check if that works.
And If it's always been this way, it just seems to be a part of the design, considering nothing we do seems to be making a difference.
Let me know and good luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
03-04-2019 08:35 AM
@Drexze I meant the Microsoft online user account, if you've done that as well and it isn't working, I suggest creating a backup of all personal data and performing a system reset using the steps in this link as the last resort: Click here for steps.
And let me know how that pans out.
Good luck
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
11-14-2019 11:24 PM - edited 11-14-2019 11:37 PM
What about me where i get stuck on the 1st photo and i cant alt+tab... I already tried the bio and the button start up advices. Oh and btw i cant perform a windows 10 system reset through windows recovery environment pls i really need your help 😕
Cumps
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