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- HP Community
- Desktops
- Desktop Boot and Lockup
- SURE START 520 ERROR

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11-16-2025 11:24 PM
Sure Start Recovery HP Sure Start detected an unauthorized intrusion to the HP runtime system firmware out of main memory. [520]. I had to reinstall Windows 10. Load Bios update nothing worked. Tried various HP utilities still nothing worked. System still pause a gives the error message.
11-19-2025 12:04 PM
@frankone1, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee