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HP Recommended
HP Pavilion Desktop - TP01-0014
Microsoft Windows 10 (64-bit)

Hi there! I have an HP TP01-0014 desktop that shut off while updating its BIOS, and now boots to a "BIOS cannot be found" screen that recommends me making a bootable USB recovery drive. I made one using the tool under the BIOS tab on drivers, the "HP Consumer Desktop PC BIOS Update (ROM Family SSID 8643)". However, no matter what I do, it will not recognize the drive. I discovered that the flash drive didn't light up at all when the unit is powered on, so I attempted other fixes to no avail.

- Multiple flash drives in the front and back USB ports.

- Making an HP_TOOLS partition on the hard drive with the files on there.

- Externally powered USB hub

- PCIe to USB

 

The issue almost seems like the unit refuses to accept the keyboard input of Windows and B, and doesn't recognize the drive. What should I do to resolve this?

 

3 REPLIES 3
HP Recommended

Hi

 

Have you tried removing the CR2032 MB battery which will reset CMOS.? I don't think this will help but it does not hurt to try this.

 

I would think the BIOS is cooked. Interesting you are seeing the BIOS cannot be found message at startup. You have no MB USB I/O available to attempt a BIOS recovery.

 

It looks like you will have to replace the MB by contacting HP for factory service, or check eBay for this part, or have a local PC tech attempt reprogramming the BIOS if the BIOS chip is soldered to the MB.

 

 

HP Recommended

I have removed the battery. I was going to attempt the RESETCMOS jumpers, but couldn't find a proper guide as to what to put the jumpers on to correctly do that. I will attempt this again. Thank you for your response!

 

HP Recommended

Hi

 

My pleasure.

 

HP used to provide reset CMOS jumper settings and MB images.

 

A local PC tech might be able to reprogram the BIOS using a Serial ISP Programmer. The BIOS chip has to be soldered to the MB.

For more info on this check here https://www.youtube.com/watch?v=Pyp6XtqbdSU 

 

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