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- HP Community
- Desktops
- Desktop Boot and Lockup
- TP01-0014 Desktop shut off in the middle of BIOS update, wil...

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02-23-2023 12:18 PM
Hi there! I have an HP TP01-0014 desktop that shut off while updating its BIOS, and now boots to a "BIOS cannot be found" screen that recommends me making a bootable USB recovery drive. I made one using the tool under the BIOS tab on drivers, the "HP Consumer Desktop PC BIOS Update (ROM Family SSID 8643)". However, no matter what I do, it will not recognize the drive. I discovered that the flash drive didn't light up at all when the unit is powered on, so I attempted other fixes to no avail.
- Multiple flash drives in the front and back USB ports.
- Making an HP_TOOLS partition on the hard drive with the files on there.
- Externally powered USB hub
- PCIe to USB
The issue almost seems like the unit refuses to accept the keyboard input of Windows and B, and doesn't recognize the drive. What should I do to resolve this?
02-23-2023 03:16 PM
Hi
Have you tried removing the CR2032 MB battery which will reset CMOS.? I don't think this will help but it does not hurt to try this.
I would think the BIOS is cooked. Interesting you are seeing the BIOS cannot be found message at startup. You have no MB USB I/O available to attempt a BIOS recovery.
It looks like you will have to replace the MB by contacting HP for factory service, or check eBay for this part, or have a local PC tech attempt reprogramming the BIOS if the BIOS chip is soldered to the MB.
02-23-2023 03:55 PM
I have removed the battery. I was going to attempt the RESETCMOS jumpers, but couldn't find a proper guide as to what to put the jumpers on to correctly do that. I will attempt this again. Thank you for your response!
02-23-2023 04:26 PM - edited 02-23-2023 04:33 PM
Hi
My pleasure.
HP used to provide reset CMOS jumper settings and MB images.
A local PC tech might be able to reprogram the BIOS using a Serial ISP Programmer. The BIOS chip has to be soldered to the MB.
For more info on this check here https://www.youtube.com/watch?v=Pyp6XtqbdSU