Create an account on the HP Community to personalize your profile and ask a question
11-09-2021 01:49 PM
Hi, just wanted to know if my desktop computer has TPM 2.0, it's the HP pavilion 690-0024
link to the pc specs: https://support.hp.com/us-en/document/c06124756?jumpid=reg_r1002_usen_c-001_title_r0002
In the BIOS it says TPM is available and enabled, but Windows doesn't seem to recognize it
11-09-2021 02:39 PM
The specs of your machine is
It uses AMD Ryzen5-2400G (Raven Ridge) processor. Please use Device Manager, under Security Devices you should have a key (yellow) and AMD PSP security device.
I believe AMD device is similar to TPM, please read the following article
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-09-2021 09:38 PM
Thanks for the response.
I read the article, and it sounds like I just need to enable PSP fTPM. I checked device manager, and it was like you said, under Security device it had AMD PSP listed with the yellow key, so I went into the BIOS and I couldn't seem to find any option to enable or disable the PSP fTPM. The only thing I could find was under Security > Security Devices > TPM which was already enabled.
Either way, I wasn't going to be able to update to win 11 through the official windows update, I would have to do the Registry edit to ignore CPU requirements, and install win 11 manually, but I read that even with editing the registry, it's no go if you don't have TPM.
Is the PSP ftpm good enough that I can go ahead with the manual win 11 install?
Didn't find what you were looking for? Ask the community